--- title: "Customix vs Customily: Which Shopify Product Personalizer Fits Your Store? (2026) | Customix" description: "Customix and Customily compared on pricing, per-item fees, print files, AI tools, print-on-demand integrations and Etsy, with facts checked on October 31, 2026." url: https://customix.io/blog/customix-vs-customily language: en --- Seller Guides # Customix vs Customily: Which Shopify Product Personalizer Fits Your Store? (2026) Customix and Customily compared on pricing, per-item fees, print files, AI tools, print-on-demand integrations and Etsy, with facts checked on October 31, 2026. ![](https://cdn.sanity.io/images/30j60knw/production/484b0bc32f0b0c6e4b1ef68b030478323320805b-1536x1024.png?rect=256,0,1024,1024&w=64&h=64&fit=max&auto=format) **Harry**Content Writer **Oct 31, 2026**Published **2 min**Read time ![Customix vs Customily comparison of Shopify product personalizers](https://cdn.sanity.io/images/30j60knw/production/296dc5bbfa5e01f7d113dc6ab61c3dddd9105163-1774x887.png?rect=99,0,1577,887&w=1920&h=1080&fit=max&auto=format) _Facts checked on the Shopify App Store and both vendors' pricing pages on October 31, 2026\. Written by the Customix team; every figure links to its source._ ## Quick answer **Choose Customix** if you want to start free, keep monthly costs low as orders grow, and use a Built for Shopify app. At 500 personalized orders a month, Customix Elite costs $29.99 while Customily costs about $349. **Choose Customily** if you need its longer track record (since 2020, 279 reviews), one vendor across Shopify, Amazon, WooCommerce and Shoplazza, or file formats such as DXF for laser cutting and embroidery files. ## Side by side | | Customix | Customily | | ------------------------ | -------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------- | | Shopify rating | 4.9 (44 reviews) | 4.9 (279 reviews) | | On the App Store since | July 2024 | April 2020 | | Built for Shopify | Yes | No | | Free plan | Yes, up to 10 products on a live store | Development stores only | | Trial | 14 days | 9 days | | Monthly price | $0, $9.99, $17.99 or $29.99 | $49 per platform | | Per-item fee | None on Free and Starter. Pro: $0.30 after 350 orders a month. Elite: $0.15 after 700. | $1 (items 1 to 100), $0.50 (101 to 1,000), $0.25 (to 10,000), $0.10 beyond, each month | | Live preview | Yes | Yes | | 3D preview | Yes (Pro) | Not stated | | AI photo tools | Background removal, face cutout, sketch | Background removal, FaceCut, AI filters | | Print-ready files | Automatic (Pro and up) | PNG, JPG, PDF, EPS, AI, DXF, OFM, EMB | | Print-on-demand partners | 30+ | 12 named on its listing | | Conditional logic | Yes | Yes | | Etsy | Yes, separate plan | Yes, separate subscription | | Other platforms | Shopify, Etsy | Shopify, Etsy, Amazon, WooCommerce, Shoplazza | Sources: [Customix listing](https://apps.shopify.com/customix-product-personalizer), [Customix pricing](https://customix.io/pricing), [Customily listing](https://apps.shopify.com/customily-product-personalizer), [Customily pricing](https://www.customily.com/pricing), [Customily export formats](https://help.customily.com/articles/7586807006-choosing-your-export-format). "Not stated" means the vendor's pages do not mention it. ## Pricing: where the two differ most Customily charges a flat $49 a month for each platform plus a fee on every personalized item, starting at $1 for the first 100 items each month. Customix has a free plan, flat Starter pricing, and on Pro and Elite a monthly allowance of orders before any fee. | Personalized items a month | Customix | Customily | | -------------------------- | -------------------------------------------------- | ----------------------------------- | | 50 | $9.99 (Starter, up to 30 products) or $17.99 (Pro) | $49 + 50 × $1 = $99 | | 200 | $17.99 (Pro) | $49 + 100 × $1 + 100 × $0.50 = $199 | | 500 | $29.99 (Elite) | $49 + 100 × $1 + 400 × $0.50 = $349 | | 1,000 | $29.99 + 300 × $0.15 = $74.99 (Elite) | $49 + 100 × $1 + 900 × $0.50 = $599 | Customily figures assume each band is charged at its own rate, as its pricing page describes. Check both pricing pages against your own volume. ## Features **Both apps** offer live preview, text and photo personalization, conditional logic, AI background removal and face cutout, automatic print files and print-on-demand integrations, including Printful, Printify, Gelato and CustomCat. **Customix adds** a 3D preview on Pro, the Built for Shopify badge, a free plan for live stores, and connections to 30+ print-on-demand providers. **Customily adds** a longer list of export formats (including DXF and embroidery formats), Canva import, AI filters such as cartoon and watercolor, and Amazon, WooCommerce and Shoplazza versions. ## What merchants say Customily reviews praise its depth and print-on-demand automation; recurring complaints are a learning curve, slow rendering at high volume and fees that feel high at low volume. Customix reviews praise fast, hands-on support and easier setup; with 44 reviews it has a much shorter track record. Read both review pages: [Customix](https://apps.shopify.com/customix-product-personalizer/reviews), [Customily](https://apps.shopify.com/customily-product-personalizer/reviews). ## Switching from Customily to Customix Install Customix alongside Customily, rebuild one product as an option set (or start from a template), place a test order, then move the rest of your products. Our team can set up products for you: chat with us in the app or email support@customix.io. ## FAQ ### Is Customix cheaper than Customily? For most stores, yes. Customix starts free and its paid plans cost $9.99 to $29.99 a month; Customily costs $49 a month plus $0.10 to $1 per personalized item. ### Does Customix have per-order fees like Customily? Free and Starter have none. Pro includes 350 orders a month, then $0.30 per item; Elite includes 700, then $0.15 per item. ### Which one supports more file formats? Customily lists PNG, JPG, PDF, EPS, AI, DXF and embroidery formats. Customix generates print-ready files automatically on Pro and up. ### Do both work with Printful and Printify? Yes. Both work with Printful and Printify; Customix connects to 30+ print-on-demand providers in total. _Prices and features change; this page was last checked on October 31, 2026\. Spot something out of date? Email support@customix.io._ Customix ## Personalize every product in your store. Live preview, AI effects, print-ready output. Free forever for your first 10 products. [See features →](https://customix.io/features)[View pricing](https://customix.io/pricing) Keep reading ## More from the blog