Cookie Policy

Last updated: January 2025

This Cookie Policy explains how Customix Product Personalizer ("we," "our," or "us") uses cookies and similar technologies when you visit our website or use our services.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferences and actions, which can make your next visit easier and the site more useful to you.

How We Use Cookies

We use cookies for several purposes:

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility.

  • Authentication and session management
  • Security features and fraud prevention
  • Load balancing and performance optimization

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Website analytics and usage statistics
  • Performance monitoring and optimization
  • Error tracking and debugging

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

  • Language and region preferences
  • User interface customizations
  • Feature usage preferences

Marketing Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

  • Targeted advertising and remarketing
  • Social media integration
  • Campaign performance measurement

Third-Party Cookies

We may use third-party services that set cookies on our website. These services help us analyze website traffic, provide customer support, and deliver targeted advertising.

Analytics Services

Google Analytics, Mixpanel, or similar services to understand user behavior and improve our services.

Customer Support

Crisp Chat, Intercom, or similar services to provide customer support and communication.

Marketing Platforms

Facebook Pixel, Google Ads, or similar services for advertising and remarketing purposes.

Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Set up notifications when cookies are set

Opt-Out Tools

You can opt out of certain advertising cookies using industry opt-out tools:

Important: Disabling cookies may affect the functionality of our website and prevent you from fully utilizing our services.

Cookie Retention

Cookies may be stored for different periods depending on their purpose:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years)
  • Essential Cookies: Retained as long as necessary for website functionality

Mobile Applications

Our mobile applications may use similar technologies to cookies, such as local storage and device identifiers, to provide functionality and collect usage information. You can manage these through your device settings or app preferences.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.

Your Rights

Depending on your location, you may have certain rights regarding cookies and personal data processing, including:

  • Right to withdraw consent
  • Right to object to processing
  • Right to access and delete personal data
  • Right to data portability

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at: