Terms of Service

Last updated: January 2025

Welcome to Customix Product Personalizer. These Terms of Service ("Terms") govern your use of our application and services. By using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using Customix Product Personalizer, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Service

Customix Product Personalizer is an AI-powered platform that enables e-commerce businesses to offer product personalization features to their customers. Our services include:

  • Product customization tools
  • AI-powered image processing (background removal, face cutout)
  • Integration with e-commerce platforms
  • Analytics and reporting features

3. User Accounts

To use our services, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload harmful, offensive, or inappropriate content
  • Interfere with or disrupt our services
  • Attempt to gain unauthorized access to our systems
  • Use our services for illegal or fraudulent activities
  • Reverse engineer or attempt to extract source code

5. Intellectual Property

All content, features, and functionality of our services are owned by Customix and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of any content you upload or create using our services, but you grant us a license to use such content to provide our services to you.

6. Payment and Billing

Our services are offered under various pricing plans. By subscribing to a paid plan, you agree to:

  • Pay all applicable fees as described in your chosen plan
  • Provide accurate billing information
  • Authorize us to charge your payment method
  • Pay any applicable taxes

Fees are billed in advance and are non-refundable except as required by law or as specifically stated in our refund policy.

7. Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. We may temporarily suspend or restrict access to our services for maintenance, security, or other operational reasons.

8. Limitation of Liability

To the maximum extent permitted by law, Customix shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

  • Loss of profits, data, or business opportunities
  • Service interruptions or security breaches
  • Errors or omissions in our services
  • Actions of third parties

Our total liability shall not exceed the amount you have paid us in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Customix from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your access to our services if you violate these Terms.

Upon termination, your right to use our services will cease immediately, but provisions regarding liability, indemnification, and intellectual property will survive.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Customix is incorporated, without regard to conflict of law principles.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]

Website: www.customix.io

← Back to Home