Legal
Privacy Policy
How Customix collects, uses, and protects your data.
Last updated: January 2026
Customix Product Personalizer is devoted to safeguarding your privacy. This policy outlines how we collect, use, disclose, and protect your information.
Information We Collect
Personal Information
- Name and contact details
- Email address
- Business information
- Account credentials
Payment Information
We do not directly handle payment data. Payments are processed securely through Shopify or other payment processors you choose.
Usage Data
- Usage patterns and preferences
- Feature utilization statistics
- Performance metrics
- Device and browser information
Information Usage
We use the information we collect to:
- Operate and improve the app
- Provide customer support
- Process transactions
- Send important updates about the service
- Analyze usage patterns to enhance features
- Meet legal and regulatory requirements
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:
- To comply with legal obligations
- To protect our rights, property, or safety
- To prevent fraud or abuse
- To support trusted service providers who help us operate Customix
- In connection with a business transfer such as a merger or acquisition
Security Measures
We protect your data through:
- Encryption in transit and at rest
- Regular security audits
- Access controls and least-privilege permissions
- Secure storage and backup procedures
User Rights
You have the right to:
- Access the personal information we hold about you
- Update or correct your information
- Request deletion of your data
- Opt out of marketing communications
- Request data portability
To exercise any of these rights, contact us at [email protected].
Contact Information
- Email: [email protected]
- Website: customix.io