FAQs
Quick answers to common questions and issues.
- How to Set Up Image Shape Mask for Customer UploadsCustomix enables you to create personalized products where customer-uploaded images are seamlessly integrated into custom shapes.Some readers
- Pricing FAQsAnswers to common Customix pricing questions, including the four plans, product limits, free personalized orders per month and per-item transaction fees.Some readers
- How to Adjust Character Spacing and Line HeightYou can control how your text looks by adjusting Character Spacing and Line Height inside the Template editor.Few readers
- How do I use Customix built-in image effects?Customix provides several built-in image effects that you can easily apply to your design templates.Few readers
- How Can I Control Text Capitalization for Customer Input?You can control how customer-entered text is displayed (uppercase, lowercase, or normal format) directly inside your template settings.Few readers
- Why Didn't I See a Plan Selection Screen When I Installed Customix?Why Customix skips the plan selection screen on first install when you said your monthly budget is Free only, and what you see instead.Few readers
- How to Request Setup Help from the Customix TeamThe Setup help request lets you ask the Customix team to set up your personalized products for you, right from the Customix dashboard.Few readers
- How can I change the storefront text into my store’s language?By default, Customix displays all storefront text in English. If your store uses another language, you can easily update the text content to match.Few readers
Still need help?
Our support team will walk you through it. Email us or book a call with the team.