1. Why don't I see the options on my product page?
Check three things: the Customix app embed is on in your live theme, the option set is published to the product, and the product's Live toggle is on in 2 Publish. See How to Install Customix and Publish an Option Set to Products.
2. Why does the preview show the wrong product color?
Add one preview per color and match each color to its preview with Assign previews. See Assign Previews to Product Variants.
3. Can I force customer text to uppercase?
Yes. Open the text option and set Text transform to Uppercase (or Lowercase). See Text Option.
4. Can I use the same option set on several products?
Yes. In 2 Publish, click Browse and select all the products. Changes to the set apply to every product it's published to.
5. Can customers buy without personalizing?
Yes. Turn on Personalize optional in Settings > Storefront.
6. Can customers edit their design after adding to cart?
Yes. Turn on Edit design in Settings > Storefront.
7. How do I translate the storefront text?
See Translate Storefront Text.
8. Where do I find print files?
Open Orders, click the order, and click Download next to each print file. See Manage Orders and Print Files.
9. Can the Customix team set up my products for me?
Yes. On the Home page, click Get setup help and tell us what you sell. See Getting Help and Tutorials in Customix.